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| Conditions of Use |
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A.R.I. is the owner of the web site videomixers.biz and is the authorized distributor of professional Broadcast
equipment
Terms of Use
Acceptance of Terms
By accessing the Service of the Website, you agree to be bound by the terms of use.
If you do not agree to these terms, do not access the website.
Warranty Information
A.R.I. warrants to the original end user customer of its products specified below that its products are free from defects
in material and workmanship. Repaired parts or replacement products will be provided by producer or distributor on
an exchange basis, and will be either new or refurbished to be functionally equivalent to new. If producer is unable to
repair or replace the exact item, A.R.I. will exchange the merchandise with an equivalent product at the time the
warranty claim is made.
The buyer is responsible to inspect the product before any installation step begins.
This limited warranty does not cover any damage to the product that results from improper installation, accident,
abuse, misuse, natural disaster, insufficient or excessive electrical supply, abnormal mechanical or environmental
conditions,
or any unauthorized disassembly, repair, or modification. This limited warranty also does not apply to any product on
which the original identification information has been altered, obliterated or removed, has not been handled or
packaged correctly, has been sold as second-hand or has been resold contrary to our regulations.
This limited warranty covers only repair, replacement, refund or credit for defective products, as provided above.
A.R.I. is not liable for, and does not cover under warranty, any loss of time or any costs associated with determining
the source of problems or removing, servicing or installing these products.
The following products are covered by this warranty for a period of one year from
the date of original retail purchase: video mixers, teleprompters, multiscreens, switchers, converters, pc cards,
generators, servers.
Discontinued products not listed in the warranty are no longer covered as their warranty has expired.
This limited warranty applies only to the original end user customer of the product for so long as the original end
user customer owns the product. This limited warranty is non-transferable.
Payment
Payment for Web shop orders can be made either by Bank Transfer, Pay Pal or Credit Card.
Returns
To obtain warranty, you may return a defective product to the authorized dealer or distributor from which you
purchased the product. Please confirm the terms of your dealer's or distributor's return policies prior to returning the
product. You must return the defective product, include product identification information, model number and serial
number (if applicable) with a detailed description of the problem you are experiencing. You must also include proof of
the date of original retail purchase as evidence that the product is within the applicable warranty period.
You may return the defective product directly, after first obtaining a Return Material Authorization ("RMA") number*.
An RMA number is obtained by visiting the Contact us link on the left of the pages of videomixers.biz.
Repaired or replacement product will continue to be covered by this limited warranty for the remainder of the original
warranty or 90 days, whichever is longer.
*If you send your product without the RMA number prominently displayed on the outside of the package, it will be
returned to you unopened.
Shipping Information
Customer orders are shipped two times per week from our Diemen, Netherlands headquarter (or directly from a
producer), usually within 3 days after receiving an order, subject to product availability.
Privacy Statement
A.R.I. is committed to protecting the privacy of its customers and we have taken strong measures to ensure that the
information we gather from you will be secure and confidential.
A.R.I. Company is located:
Speenkruid 94
1112NC Diemen
The Netherlands
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We'll be glad to see you at IBC, 9-14 September, RAI, Amsterdam
